- Refunds will not be provided if bins are cancelled after delivery.
- A refund will be provided if cancelled within 24 hours prior to bin delivery
- $50 bin relocation fee will be charged if the wrong delivery address is provided by the customer.
- City West Skips will move bins at our cost if delivered to the wrong address as a result of our error.
- Bins will be moved within 24 hours if placed at the wrong location regardless who made the error.